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Customer service
Toll Free: 1.866.659.0516

Local: 418.780.6633

Fax:
418.835.2929



    







Frequently asked questions (FAQ)

If you have any questions regarding our privacy policies, please read "Security and Personal Information"


Why open an online account ?


Fast: Your personal information are registered so you dont have to enter them again

Easy: If you put an item in your shopping cart, it will be saved for a week in case you have to leave and come again later.

**Please take note that all our prices are in Canadian dollars**


Do you offer international shipping ?

Yes we do. We ship orders all over the world. We only accept Canadian and American credit cards.

How to return or exchange a product ?

IMPORTANT: YOU MUST CONTACT US WITHIN 30 DAYS FROM THE BUYING DATE TO GET YOUR AUTHORIZATION NUMBER (RMA)

If you want to return or exchange a product, call our customer service at 1.866.659.0516


How to cancel an order ?

CANCELLATIONS ARE NOT ACCEPTED BY EMAIL, FAX OR VOICE MAIL. YOU MUST SPEAK DIRECTLY TO A CANAM4X4 REPRESENTATIVE AT 1.866.659.0516 TO GET THE CONFIRMATION THAT YOUR ORDER HAVE BEEN CANCELED.

Are the shipping and handling fees are refundable ?

Shipping and handling fees are not refundable unless there has been a mistake from Canam4x4.

When will my order be shipped ?

Canam4x4 ships orders the same day if you order before 2pm (ET). Some orders may be shipped directly from a manufacturer and might take longer to ship. If your item is currently out of stock, a Canam4x4 team member will contact you to inform you on shipping delays.